Partnership will create more opportunities for registered contractors
John Lewis has teamed up with NICEIC for a new service it is rolling out in a number of areas across the UK.
Home Solutions will put customers in direct contact with professional tradespeople that it has carefully checked, vetted, interviewed and assessed.
The service was trialled in Milton Keynes earlier this year and will operate in six other locations including Cardiff, Bristol, Newport, Bath, Taunton and Gloucester.
NICEIC CEO Emma Clancy said: “We are delighted to be working with John Lewis on the electrical side of this initiative.
“Home Solutions brings together two trusted brands and will provide further opportunities for our contractors to win more work.”
John Lewis approached NICEIC last year to find electricians for the launch of the scheme. Several NICEIC registered contractors signed up to take part and a rigorous recruitment process was put in place, which included interviewing the tradespeople, background checks, and assessments of work they had done previously.
“The John Lewis brand is associated with quality and so we felt it was a natural fit for NICEIC,” added Clancy.
“John Lewis wanted a brand they could trust and we felt this was something that would appeal to our registrants. One of the key requirements was that everyone involved was a reliable and high quality tradesperson.
“There is no cost to sign up. It is completely free and a great opportunity for contractors to grow their business and be associated with one of the most recognised and respected names in the market.
“John Lewis is also keen to get female tradespeople on board so NICEIC’s Jobs for the Girls campaign was of great interest to them.”
John Lewis customers will be able to hire plumbers, electricians, decorators and other trades through the app, website and call centre-based service.
“As a trusted retailer of home products, our customers often ask us if we can help them with tasks in their homes,” said Tom Athron, who is group development director at the John Lewis Partnership.
“We have taken a lot of care to find professionals who will deliver service to the standard that people expect from John Lewis.”