How will the new British Standard, BSEN 62305 Protection Against Lightning effect you? Mike Henshaw, managing director of Omega Red, summarises the key requirements of the new standard.

There are now hundreds of manufacturers around the world with unique measurement methodologies. With so much variability between instruments, technicians must often spend time trying to understand the instrument’s capabilities and measurement algorithms instead of concentrating on the quality of the power itself.
The new Standard will run in parallel with existing standard for a transitional period and will eventually replace the existing Standard (BS6651:1999) at the end of August 2008.
There are four parts to the new Standard covering General Principles, Risk Management, Physical Damage to Structures and Life Hazard and finally Electrical and Electronic Systems Within Structures.
There are four separate risks that can be addressed depending upon the clients requirements:

• Risk of loss of human life
• Risk of loss of service to the public
• Risk of loss of cultural heritage
• Risk of loss of economic value

The starting point is to establish which risk the client wishes to protect against. Risk 1 is addressed under the existing Standard, Risk 2 is only partially addressed under the existing standard and then only in an informative appendix and not a formal part of the standard. Risk 3 and Risk 4 are considered for the first time within the new Standard.
A risk assessment must be undertaken for each of the risks the client wishes to address in order to determine what level of protection is required, if any, and what protection measures need to be applied in order to reduce the risk to a tolerable level. This is a new practice.
The risk assessments require certain information in addition to that already required under the current standard:

One of the most popular shows on TV at the moment is The Apprentice, in which contestants compete to win a £100,000-a-year job working for ‘straight-talking’ (ie. rude) Amstrad boss Sir Alan Sugar. Indeed, the show has been so popular it’s started to attract contestants from every walk of business, not just the sort of venal salespeople who’d sell their granny’s soul to the devil to meet their monthly target. But if any Open Circuit readers are foolhardy enough to consider applying for the next series, what do you need to succeed? Open Circuit offers some tips and advice…

The concept of partnership to improve working relationships and performance up and down the supply chain has been used successfully for a number of years. However, when National Grid, the electricity transmission network owner for England and Wales, decided to deliver a substantial part of its investment into the network through a series of regionally focused partnerships, the new rules of engagement precipitated a new way of working. Hans Van Veelan, managing director of Systems for Areva T&D in the UK and a member of the Alliance supervisory board and Geoff Singleton, Alliance manager for National Grid discuss how this collaborative approach, adopted by National Grid, will allow the various stakeholders throughout the supply chain to work more closely than ever before, delivering the programme to the high levels of quality and safety.

National Grid identified a number of key issues, the first and most important of which was to ensure continual improvement of health and safety. The second was the level of available expertise. While there is global competition for the supply of switchgear, transformers and the application of new technologies, there is a huge shortage of suitably skilled and qualified people in the UK’s electricity industry.
The Alliance approach
In order to manage these issues, National Grid offered a number of regionally based framework contracts to major international players over a five year term. These contracts work on the basis of target costing, involving all the partners sharing the pain or gain of achieving the target for actual cost. The key to the success of this new working approach is to demand the strongest levels of collaboration between all parties and to drive it by aligning their needs.
Areva T&D was one of many companies who expressed an interest. As a result Areva T&D joined with Mott MacDonald and Skanska to form a joint venture company (AMS JV) which entered into a selection process to become an Alliance partner for National Grid in one of the four substation areas – the North, Central, South East and South West.
Collaboration is king!
The selection process was multi-faceted, based not only on the technical and project management expertise, but also with great emphasis placed on the cultural fit of the partners, their behaviour and ability to work collaboratively.
The AMS JV team demonstrated exactly the type of collaborative behaviour National Grid sought. When combined with the in-depth technical knowledge and experience, the AMS JV was the perfect choice for the technically demanding South-East area and in October 2006 the AMS JV Alliance was confirmed as National Grid’s preferred partner.
The make-up of the Alliance shows the depth of collaboration possible across the partners. The Alliance management team is headed up by a senior National Grid manager who reports to a joint supervisory board made up of AMS JV and National Grid personnel. Regardless of employer the best person for the job has been chosen to fill each role. For everybody this has been a leap of faith with an interesting combination of different working relationships. The dynamics of the organisation have changed for everybody, where bosses have become clients and clients have become subordinates – suffice to say this presents interesting cultural challenges which are being actively addressed.
The collaborative approach and culture is driven across all four substation Alliances, and National Grid will assess the performance of the approach by measuring the success of their overall capital works programme for England and Wales. Therefore a significant proportion of the AMS JV’s incentive payments are reliant on the performances of other Alliances. All four substation Alliances must deliver their programmes safely, to time and to cost otherwise none of the area partners will receive their additional incentive payments. It therefore follows that if another area Alliance is in danger of missing its target, there is an incentive for the AMS JV to help them. Almost overnight, players who were competitors in the selection process have now become aligned to the common objectives of the Alliance approach.
What does the future hold for the Alliance?
The four Alliances will focus on substation development and construction. The work will also be required to connect new infrastructure, such as wind farms and other new electricity generation plant and enhancing and replacing existing assets to ensure the continued safe and reliable operation of the electricity network.
The key to the success of the partnership for National Grid and the Alliance partners is firstly, having the belief in the success of the Alliances. All of the partners have to adapt their behaviours and ensure that there is alignment of vision, values, objectives and behaviours. Finally and most importantly there has to be a solid commitment to raising the safety standard – this can be done by providing the right focus on safety which will be developed right from the start of the project, ensuring there are no accidents in any of the projects.
National Grid will benefit from forming this Alliance as it creates an opportunity for the best partners available in today’s market to come together – partners that can deliver a world class service and set new benchmarks in the execution of National Grid’s capital expenditure programme.
AMS JV’s involvement in the Alliance also brings important benefits. It allows Areva T&D as an organisation and the AMS JV as a group of companies, to be able to secure resources and to plan into the long term. With this collaborative approach the JV can now have a five year window against which it can plan and organise itself. Furthermore, the philosophy of the gain and pain principle is another key benefit - all partners, by working together and by sharing objectives and optimising their processes in the way that they work, will allow for gains to be made in the project for the benefit of everybody.
National Grid is expecting to spend over £2.5 billion through this mechanism over the next five years. The AMS JV is at the start of a long and exciting journey and the next step is for the JV to move into a central location which is almost complete. It’s important that it starts to look and feel like a single Alliance as it moves forward into the mobilisation stage. This secure and long term commitment will enable AREVA T&D to plan, manage and harness all necessary resources and capacity to set a new benchmark in the delivery of electricity transmission substation solutions.
By ensuring the partners embrace the Alliance approach with its common vision, set of values, goals and objectives, National Grid is confident it can maintain the safe and reliable operation of the high voltage network by replacing assets and by connecting new infrastructure to meet the growing demand for electricity.

Sean Jordan, product marketing manager at Schneider Electric provides insight into the growth potential for residential network cabling and explains how installers can best tap into it.

Residential structured network cabling has been around for some time – albeit largely restricted to home computing and entertainment. The concept of refrigerators talking to microwave ovens, while programming the DVD machine is some way from practicality. But, while this vision of the smart home is yet to become a viable commercial market of its own accord, useable aspects of technology are emerging all the time.
Indeed, far from being just a fad, technology is becoming more affordable and accessible, and growth in intelligent home controls is accelerating.
The new build sector remains the sector where smart homes are showing the greatest take off and where most immediate future growth will come from. This makes sense when one considers that setting up a smart home in a retrofit environment can unavoidably involve upheaval to the fabric of the building.
Manufacturers and installers alike should therefore look to property developers for residential cabling business. Fortunately, with the housing market slowing down, developers are keener than ever to add functionality and perceived value to their homes. There is a burgeoning consumer demand for more intelligent places to live and it can only be a matter of time before home buyers demand, for example, internet connectivity around the home. Selling homes with this technology allows developers to increase the saleability of a property, as well as increase, or at least retain, the value of the real estate.
Changing lifestyles
Home networking and automation systems have evolved to meet the requirements of modern lifestyles. With more and more people working from home and school children and students undertaking internet based study projects, demand for home office capability is created. It is becoming increasingly the case that families want to run computer networks to various rooms, all linked by a hidden network.
Another prime motivator for networked homes comes from the desire for flexible multi-room entertainment. The configurations of home networking systems are already plentiful and afford the possibility of distributing audio, video, voice, the internet and other media to be shared via a prewired cabled highway. Common outlets at the user interface allow inherent flexibility in room and system usage.
The security and safety aspects of smart homes prove most attractive to families. Intelligent home control systems are able to perform highly practical functions such as detecting gas leaks and alerting the homeowners in a range of useful ways. By integrating alarm sensors with other electrical services in this way, they can communicate remotely and, in case of leakage or other hazardous conditions, shut down automatically.
Highly intelligent systems can perform complex tasks such as sophisticated security surveillance. Integrating devices and appliances means everything can be controlled remotely. At the touch of a button, users can control lighting, curtain closing and opening and so forth. Lights and appliances can also be turned off remotely using mobile telephony – a safety and energy saving benefit.
Energy management
While the occupiers of a dwelling are understandably seduced by entertainment and security, installers can deliver beneficial savings through controlling energy consuming devices. The relatively simple expedient of automatically switching lights on or off by demand can save a fortune from electricity bills.
The future prospects
Smart homes do not transform our lives, but they can dramatically enhance them. They are building a momentum and as more builders incorporate smart home systems, people will come to expect a fully networked or automated home. Within a few years, we will no more expect to have to ask about the provision of installed networks in a new home than we currently question the inclusion of socket outlets or running water.

In a series of question and answer surgeries Geoff Brown, drives applications consultant at ABB, addresses some commonly asked variable speed drive (VSD) questions. The series supports a library of literature that covers the technical aspects of VSDs, how they are used and what their benefits are.
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Q: What are the potential problems of using drives in hazardous areas?

A: When it comes to hazardous area use, usually only the motor and driven load will be in the hazardous area, as the ventilation requirements for a variable speed drive severely limits the practicality of installation in the hazardous area itself.
One major area of concern is the extra losses that a variable speed drive potentially creates inside the motor, because of the voltage pulse based waveform it produces compared to the 50 Hz industrial network.
This may increase the temperature rise and reduced speed which may significantly reduce cooling, hence the risk of explosion. For this reason, hazardous area motors intended for variable speed drive applications will normally be fitted with thermistors or similar devices to monitor temperatures, and may well be fitted with a second nameplate giving the inverter fed output limit.
The drive can also be the source of other undesirable side-effects, which can include reduced motor insulation life, electromagnetic interference and bearing currents. These are effects that can be prevented and for hazardous area duty, care in such prevention is essential.
The ATEX directive requires the drive system – including motors, sensors, cabling, filters etc – to be treated as a unit. The documentary evidence of compliance is the motor manufacturers Declaration of Conformity. Matching your own motor/drive combination can be both time-consuming and expensive as it may require third party approval. The best way to reduce risk is to choose a combined ATEX approved motor and drive package. This gives end users the assurance that the combination is optimised for their application.

One of the biggest trends in today’s modern manufacturing environment is the move towards open and fully conversant automation systems. And without a shadow of doubt, one of the biggest enablers – spurring on this growing trend – has been the introduction of Ethernet into the industrial environment says Paul Brooks of Rockwell Automation.

Its introduction has had a profound impact on industry. With both plant control and office data capabilities, it offers manufacturers a host of benefits including easier integration of shop-floor to top-floor systems and the chance to use a single network infrastructure for several different functions. But can Ethernet really be all things to all people?
Too often it is argued off-the-shelf commercial Ethernet and IP solutions lack the degree of determinism and predictability required for industrial control. To overcome these perceived shortcomings, several Ethernet or Ethernet based systems have been developed for industrial use. One – EtherNet/IP – offers the industrial optimisation of a specialised control network with the openness and flexibility of standard Ethernet, taking advantage of today’s Ethernet technology without resorting to modified switches, silicon or stacks.
The decision to put Ethernet on the factory floor should not be taken just because it works, instead it must be because there is a business case to add automation to the growing long list of services that are currently being carried over the existing infrastructure. Increasingly the question being asked is “What is the business case for keeping the automation services separate?”
Rockwell Automation, one supplier of the EtherNet/IP devices and solutions, takes potential users and those on the cusp of making a migration decision through a simple checklist of factors that must be considered to ensure a successful installation.
Step 1: Understand the system requirements
This is the first and most obvious step as, without an understanding of what you actually require and, more importantly, what you want it to do, the installation could either be under or over specified or, indeed, not actually be suitable for your application.
At system environment level it is important to gauge what type of plant floor control is needed and how it would integrate into an existing or planned IT network. Security is another important issue as data can be distributed far further than was historically possible. Companies must take this into consideration when designing the system. The ability to future proof the system to a greater or lesser extent must also be considered, with expandability being at the top of the list.
Performance is another major system issue. The amount of data being carried over the network and how fast it changes can have a big impact on its architecture. With Ethernet, this is not just limited to automation data, but all of the data needed to manage a business. And, with this in mind, infrastructure also plays a large role. Users must not only consider the media being used to transfer all of this information but also hardware and software factors such as switches, routers and firewalls.
Step 2: Learn the system environment
Only by learning the system environment can you get an idea of the levels of complexity. The primary question to ask is: Will your automation system be integrated (free exchange of all types of data), connected (exchange of automation only data) or isolated (no exchange of information) from the IT system? Only by asking this question can you make judgements on the benefits that you will get from, and the level of complexity of, the potential system.
Step 3: Make IT Aware
Automation applications create a great deal of traffic with I/O control data – traffic that can impact the rest of the enterprise if IT isn’t expecting it. Good network design and implementation will resolve all of these issues but IT departments can’t take these steps if they don’t know what is happening on the factory floor. This gives you the opportunity to address other internal issues that may also arise: Who owns the network? Who is responsible for maintenance? Who assigns IP addresses? IT departments have significant value to add resolving these issues when involved early enough in the process.
Step 4: Segment networks properly
To benefit from optimum system performance, it is important to undertake proper traffic segmentation. Not only will it simplify network management but it also maximises backbone or control network availability. It is also possible to deal with security issues at this level. This does not mean factory floor and enterprise networks can’t be fully integrated - segmentation can be achieved by two means; either a physical segment can be used, such as a switch, or logical segments can be created using a virtual local area network (VLAN) or IP Subnets.
Step 5: Thou Shall not use hubs
Hubs or repeaters can allow data collisions – a particularly unattractive feature for control networks; this is why switches and routers are more attractive propositions. A switch will not only eliminate the possibility of collisions but it will also segment traffic within an IP Subnet while routers help segment networks and traffic.
Step 6: Select the switch with the proper features
Not all switches are created equal, and with switches at the heart of the network it is important to specify them correctly. The application is, of course, the first consideration. What is the switch expected to deal with? Is it suited to the operating environment? What type of data will it be handling (commercial or industrial)? It is also important at this stage to define what is required, what is recommended and any elements that may make up part of a ‘wish list’.
There are a number of features that are prerequisites for switches used with EtherNet/IP, these include: full-duplex capability on all ports; IGMP snooping, to constrain multicast traffic only to ports associated with a particular IP multicast group; and port mirroring, the ability to direct a duplicate of the frames being transmitted on one port to another port for troubleshooting. Switches that fit the bill are available from a number of Rockwell Automation Encompass partners.
Step 7: Select and install the right media
A chain is only as strong as its weakest link – for this reason you must ensure suitable media is used for the transmission of data. Users have a choice of two media, each of which has its own advantages depending on the application.
CAT 5e and 6 copper cables and connectors are recommended for industrial applications. UTP (unshielded twisted pair) is generally recommended, while STP (shielded twisted pair) is recommended for metal conduits and noisy environment. It is important to ground one end only.
Fibre optics are good for noise immunity and long distances when connecting switches together. Single-mode fibre optic cable, through which only one mode will propagate, is more resistant to attenuation and can be used in significantly longer cable runs, while multi-mode fibre optic cable gives high bandwidth at high speeds over medium distances, and is a more of a general-purpose media.
Step 8: Understand end-device limitations
It is unlikely traffic over a 100Mbps or 1Gbps infrastructure will be the cause of any bottlenecks. With high bandwidth networks like Ethernet, the limitation on system performance is almost always due to the processing power of end devices. It is for this reason that end device vendors must provide performance information and calculation rules for their devices and users must factor all devices into the system calculations – not all end devices offer the same capabilities.
Step 9: Be aware of potential security issues
By sharing a network, information can be spread further and so security could become an issue. But, if it is managed and controlled from the outset, there is no reason why an Ethernet network should be any less secure than any fieldbus is today. In fact, use of standard Ethernet is an important tool to make business critical data and systems far more secure! And, because it is using standard Ethernet, there are a wide variety of consultants qualified to help get it right.
Some common practices include: logical separation of the IT/Corporate LAN from the automation network; limit access to the automation system only to those with a legitimate need using strict access policies; the implementation of plant floor security processes, policies and procedures; and the incorporation of IT security technology to enforce access policies.
Step 10: Don’t hesitate to get help
Companies like Rockwell Automation have a considerable depth of expertise and knowledge when it comes to automation installations and the associated networking hardware, software and media. Organisations investigating the possibility of a move over the industrialised Ethernet should take advantage of this depth of knowledge, as it is more than likely that their questions have already been answered.
Remember, EtherNet IP is not difficult – it’s just different!

An important final note – while Ethernet is very versatile and can perform some functions that dedicated device level networks cannot, it does not offer all the features of a purpose-built control network. So, for specific control applications requiring the robustness of ControlNet or the scalability of DeviceNet, an industrial Ethernet is unlikely to fit the bill and, as a result, Rockwell Automation remains committed to the development and support of products using these networks.

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Bernard Johnson, programme controller for the ABB Mowlem Southern Region Power Supply Upgrade (SRPU) team, explains how detailed planning, coordination, collabora-tive working and an uncompromising approach to health and safety helped make the project so successful that in the end nobody noticed it!

In 2003, Network Rail embarked on its three-year Southern Region Power Upgrade (SRPU) programme to support the introduction of 2000 new, more comfortable carriages. Thanks to features such as central door locking, CCTV and air conditioning, the Bombardier Class 375/376 Electrostar and Siemens Class 450 Desiros trains draw around 23 per cent more power than the old rolling stock from the 750V traction power supply system – the reason for the upgrade.
With 3,196 miles of track, Southern Region is the UK’s largest private operator of an electrical distribution system. And the upgrade is believed to be the largest DC project of its type undertaken anywhere in the world.
Kent region
ABB in consortium with Mowlem Railways was one of four regional contractors appointed initially by Network Rail, and the consortium was awarded the Kent region – extending from Ramsgate on the coast through to Cannon Street substation in central London. Between 2003 and 2006 the consortium carried out around £80 million of project work including the construction or upgrading of 27 substations and 17 feeders and installing around 100 panels of ABB ZX1.2 gas insulated MV switchgear and 25km of 33kV cable.
Working on one of the world’s busiest rail networks presented a whole raft of challenges and constraints as all site deliveries, possessions and outages had to be planned down to the finest detail. This was especially important because, while the SRPU project was vital for Network Rail’s future plans, its over-riding need was of course to keep the trains running on a day to day basis, so potential disruption and delays had to be kept to an absolute minimum.
It was clear that communication and coordination at all stages, from definition, through design, tender for the individual work packages to execution, would be the key to the success of this project. So it was decided to take the unusual step of co-locating the consortium team alongside the client team in Network Rail’s project office in central London. This ensured that right from there start there was no ‘us and them’, but rather a partnership that enabled problems to be solved before they became issues.
Management of ‘possessions’ – the windows of opportunity when access was available to work on individual sites – was a core element handled by specific team members. This was particularly challenging as six months is a normal period of notice for a possession, while on some of the busiest routes access was only available at Christmas, so they had to be planned 12 months ahead. Added to this, Network Rail’s operational requirements sometimes meant that planned possessions had to be cancelled at the last moment, calling for the team to think on its feet to reorganize work programmes to maintain the overall project momentum.
Much of the site work was carried out at night and weekends. The team also became particularly adept at ‘piggybacking’ on access to sites that had already been granted to Network Rail’s own team for routine track maintenance. Of course, with two different teams on site working with different objectives, careful planning was needed to ensure there was no clash of priorities.
Hand in hand with the planning of possessions, the delivery of equipment to the sites was planned with military precision. A great deal of effort went into making this a ‘non-rail’ project where possible, using road access rather than rail to deliver equipment, although there were a number of ‘rail-locked’ sites with no road access. On some sites, the limited access called for specialized rail-mounted cranes to manoeuvre heavy equipment into position. Again this required long-term planning as there are only three such cranes in the UK.
In order to keep on-site work and costs down, the project made substantial use of containerized substations, which were fitted out off site. They are housed in robust, long-lasting, stainless steel enclosures that should last for 40 years.
Health and safety
An uncompromising approach to creating a safe working environment was paramount throughout the project, with the emphasis on minimizing potential risk to site operatives. This was reflected in a remarkable safety record. All work on the infrastructure was undertaken with the Rimini plan system, which is used to make sure the safest system of work is used when ‘on the line’. In addition a safety coach was kitted out, known affectionately as ‘Thunderbird 3’. This was despatched to the various sites to show videos and provide information and handouts about the specific safety issues that the working gangs might encounter on that site.
Innovative team approach
Mid-way through the project a substantial work package was started for the north Kent ring of substations. Because of the way the substations in the ring are linked together it was not possible to take two out of service at the same time without disrupting the network. So an innovative approach was adopted by constituting a separate, dedicated planning team with representatives from all interested parties. The team was led by Network Rail, and as well as the consortium it also included the Scada team, the network controller, the outage planner and representatives from the team working on the inner London region of the SRPU, since our work could also impinge on their area. By meeting on a weekly basis the 12-strong planning team ensured that the north Kent ring work package proceeded without a hitch.
ZX1.2 switchgear
For the SRPU project ABB used its ZX1.2 range of metal-clad gas-insulated medium voltage switchgear which has technical acceptance from ENA (the Energy Networks Association) and Network Rail for use at 33kV for ratings up to 31.5kA and 2000A.
ABB designed the ZX1.2 with a modular, plug in approach to meet the specific needs of electricity distribution network owners and operators by providing compact, flexible substation configurations that offer reliable and cost efficient switchgear solutions for single busbar applications. Key design features include laser welded stainless steel enclosures, compact modular construction and the introduction of plug-in technology which facilitates simple, controlled connections of busbar, cable, test bushings and voltage transformer, without the need for ‘on site’ gas handling equipment.
All maintenance-free live components, such as switching devices and busbars, are contained under SF6 in gas-tight enclosures, which eliminate the effects of ageing processes and environmental influences to ensure maximum operator availability and a long service life. The ZX1.2 design also offers easy cable access at the rear with generous provision for conventional control and protection devices, dedicated cable test sockets and full mechanical interlocking between the disconnector/earthing selector and the circuit breaker
Underneath the arches
The innovative side of the consortium really came to the fore in constructing a new substation in Vauxhall. Space is at a premium in this part of London and it was difficult to see where it could be placed. The consortium hit on the idea of utilising two dilapidated arches of a railway bridge to create a smart new indoor substation. As well as special cladding to make the substation watertight, ventilation and fire detection systems were installed to ensure the complete safety of the enclosed transformer.
The success of the SRPU project was not just down to procedures. A key aspect was the excellent people working as a team across the board - civils, engineering, project management and installation and commissioning staff, supported along the way by administration and specialist safety and possession staff.
At the peak in January 2005, there were around 140 ABB Mowlem project staff, along with many other installation, civils, cable pulling contractors and site staff.
The final verdict
By November 2005 all the new trains were in service, with not one train introduction delayed due to a lack of power, and Network Rail’s view on the overall Southern Region Power Upgrade project was – “the project so successful that in the end nobody noticed it!”

The Association of Graduate Recruiters recently claimed employers were unable to fill many graduate level jobs because new graduates, particularly in engineering and construction, were lacking in teamwork, leadership and communication skills. It’s a familiar refrain, but if you’re an employer, how do you know if potential graduate employees are up to scratch? Well, Open Circuit is here to help. Simply make any graduate job applicants sit the following quick quiz.

1. What interested you in a career in engineering in the first place?
A. I enjoy the challenge of finding practical solutions to problems and seeing tangible end results.
B. I was pretty nifty with Meccano as a kid.
C. I’ve always wanted to meet Carol Vorderman.

2. As a graduate, what is the appeal of a career in electrical engineering in particular?
A. I see it as a chance to apply the knowledge learned on my degree course, with the possibility of moving into management later in my career.
B. The degree course at the University of Didcot Parkway was the only one I could get onto with two Es at A-level.
C. I couldn’t get a job in the media.

3. As a test of your basic electrical knowledge, explain why birds can land on power lines without being electrocuted.
A. The conductivity of the power lines is thousands of times greater than that of the birds’ feet and electricity takes the path of least resistance.
B. Birds have evolved to withstand 400kV electric shocks.
C. The birds are probably wearing little rubber wellies.

4. What qualities make for a good ‘team player’?
A. Flexibility and the ability to get along with a variety of people.
B. The ability to lead hour-long, time-wasting group discussions about important issues of the day, eg. which member of Girls Aloud you’d most like to engage in a romantic relationship with. (Or, if female, the relative merits and dismerits of Johnny Depp as compared with Brad Pitt.)
C. Exceptional ‘blame shifting’ skills.

5. Which of the following statements is the best example of good business communication?
A. Customers will be able to buy all our products direct from our website as of 1 May 2007.
B. You can get all our stuff on the global interweb thingy soon!!!
C. Utilising cross-platform new media technologies, value-added client/OEM partnershipping will make a paradigm shift from the traditional retail model to direct field entry ordering systems, in a one-stop-shop total virtual warehousing solution supported by man/machine interfacing.

If the answers were:
Mainly As: You have found the ideal graduate employee. They are intelligent, personable and articulate. Unfortunately, this means they’ll probably swan off to do a law conversion course in two years’ time.
Mainly Bs: You have found the archetypal average employee, neither outstanding nor useless. But nurture them, encourage them, give them the chance to shine, and they’ll be exactly the same in 15 years’ time.
Mainly Cs: Oh dear. You have found the worst kind of clueless timewaster. If you must employ them, move them directly into the lower end of middle management, away from either ‘coalface’ work or genuine decision-making, and thus where they can do least harm.

The effects of a lightning strike can be dramatic and highly visible, however it’s the impact on businesses critical systems such as computer or telecoms networks, the effects you can’t see, that can have a much greater impact on a business says Mike Forsey of Omega Red Group...

For many years the British Standard BS6651 Code of Practice for Protection of Structures Against Lightning has been the accepted text when looking to apply protection to structures and electronic contents.
This will be superseded in August 2008 when BS EN 62305 becomes the new Lightning Protection Standard. Published in August 2006, it will run in parallel with the current standard until August 2008 when the old standard will be withdrawn. Unlike its predecessor the new standard is made up of four documents:
• General principles

We are living in interesting times in the lighting industry. Today we are seeing more exciting innovations - in both technology and lighting concepts - than at any time in the last 30 years. And it is interesting to note many of these new products and ideas relate more to comfort, health and wellbeing than just getting more light out of existing light sources. These developments are also presenting new challenges to us in the lighting controls business says John Aston of Philips...

For a long time the inclusion of lighting controls in the design of an office building has been pretty much a must have. The same is by no means true in either the healthcare (hospitals) or education sectors. But some of the new lighting concepts are specifically targeted at these environments and are hence driving the use of new technologies like LEDs – solid state lighting – and even dynamic fluorescent lighting. What is bringing about this change? The most important influence has been the recent realisation that certain wavelengths of light can have more than visual effects. And these have now been demonstrated to be of significant benefit in a number of applications. Over the past 10 years Philips Lighting has worked closely with researchers to try to understand the impact of artificial light on humans in our present intense 24/7 society.
Most of these studies have focussed on the impact of fluorescent lighting in the workplace. The initial commercial result was the launch of Dynamic Lighting in both a ‘personal’ form or in a wider context as a concept we call Dynamic Ambience. This approach to lighting interiors used a colour changing luminaire capable of providing light with a colour temperature anywhere between 2700°K and 6500°K. The thinking behind this related to the fact that natural light changes throughout the day – so why not do the same with artificial light? But this thinking is already developing further, with a much cooler lamp being introduced that has a proven beneficial effect even used on its own; a 17000°K lamp called ActiViva Active.
The very positive results from the initial research projects into both Dynamic Lighting and the ActiViva product have shown real improvements in both workplace performance and people’s perception of their health and well being.
But before we discuss the impact of these fluorescent lighting innovations on controls let us turn to the other big news in lighting – LEDs. This technology is getting a lot of press and it is not necessary to dwell on how it works or where we are up to with efficacy here. Instead it is the impact this technology is having on control systems that is worth examining. Suddenly we have been presented with an instant light source that is available in a variety of colours that can be deployed both internally and externally to give very creative effects – and delivering this is the present challenge. It is good to know virtually all solid state lighting installations are specified with a controls system. In fact it is assumed the controls are, in effect, the delivery system for this technology.
Interestingly many of the initial, and current, lighting controls employed to control LEDs are based on the entertainment industry’s DMX (digital multiplex) protocol. This has been a new learning experience for electrical installers in the construction industry. And, of course, many of these installations have been almost theatrical, particularly in external architectural projects. But LEDs may already be able to offer us rather more than just glitzy effects, and this is where we return to comfort, health and well being and a longer look at healthcare and education applications.
As mentioned above we are now realising that light has both non-visual and biological effects. Currently there are research projects and trials investigating the use of colour changing in both hospitals and schools. The early results (in the latter) showed improved concentration and more accurate working at a nursing station during the difficult night shift. The nurses also reported better sleeping patterns. So if this sort of controlled delivery of light – both in colour and intensity – can help the healthy to work better, what can it do for the patients? Presently we do not know and this area needs investigation. But we do know light can be helpful in some important clinical procedures.
Ask someone to undergo an MRI scan and they are normally confronted with a dramatic, daunting machine set in cold, unappealing, surroundings. A nerve racking situation in itself, quite apart from the patient’s not unnatural concern about the reason for the scan in the first place. Philips has put together its lighting and medical divisions to address this issue by creating a package that provides both the scanner and a complete, controlled, lighting installation that allows the patients to choose the colour and intensity of the room lighting. Early experience of these solutions is showing calmer patients, and a quicker throughput, giving real improvements in operational efficiency. You could even argue that the patients’ carbon footprint is being reduced.
These MRI room packages rely on LED technology to offer a full palette of colours for the patients – as well as the clinical staff, who can even use the lights to signal to the patient! The lighting can even be integrated into a broader audio visual experience that involves projected images – truly an Ambient Experience. Philips calls this Ambiscene.
Of course lighting controls have been used already in both hospitals and schools but the reasons have primarily been related to cost of ownership and particularly energy consumption. We know lighting can be turned off or down when there is adequate daylight or when there is no-one there; we’ve seen the evidence of 30% to 50% savings in these circumstances. Clearly any health trust or school authority will be considering any measure capable of reducing reliably reducing their carbon emissions. Another good reason to adopt a networked lighting management system is its ability to monitor aspects of the installation and meet obligations like the testing and logging of the emergency lighting. Philips has successfully combined all these ‘cost of ownership’ functions in its LightMaster Modular System; a networked solution that readily involves all users by readily allowing the use of local controls.
The next generation of Philips lighting controls will address all the usual functions and add the abilities now being identified in colour changing and effect lighting. The present independent solutions will develop or evolve into extensions of the overall lighting management system adopting the same interactive (user oriented) approach already provided for many office workers. Indeed it is this knowledge of the importance of the affected users being able to interact with the lighting that is a key factor in any product definitions. But how do you involve all the users when the application is, say, a hospital? Well most hospital beds already provide the patient with some control of their local lighting – at least the reading light. However, when the doctors do their rounds they need, perhaps, a different level, or even quality, of lighting to carry out their examination. This facility is already a practical solution.
In conclusion, then, new lighting is today challenging us to keep up, and to deliver it in the right quantity, quality and colour while minimising the cost of ownership and carbon emissions. Lighting consumes nearly 20% of global electricity generation, so we cannot ignore its cost; but we must also recognise that we are now providing much more than just enough light to work by. Lighting is now being employed to offer a better learning environment as well as measured improvements in productivity in the workplace. More importantly we are beginning to understand that where we cannot use daylight we may be able to effectively help patients in their treatment and their speed of recovery. But without effective, easily understood, lighting controls we will struggle to deliver all these benefits. And at last we can say that lighting controls not only put the right light, in the right place, at the right time but also in the right colour.

Power quality is an unfamiliar issue for many in UK industry, but it is likely to become very well known in the near future. Power quality covers a vast range of issues from voltage excursions, frequency variations, supply imbalance and harmonic distortion. Uncorrected power quality issues can bring a host of problems from unnecessary power losses which can disrupt production through to catastrophic equipment failure. Steve Barker, energy and power quality manager at Siemens Automation & Drives, outlines the extent of the power quality problem in the UK and offers some solutions for business...

British industry of all sizes tends to take its electricity supply for granted. A simple flick of a switch and a plant or production facility has access to the supply network which will give a business as much electricity as it requires at any time of the day, no questions asked. A whole range of equipment from machinery and computers through to lighting and electric motors rely on the mains supply network with little thought given thereafter, other than paying the bill.
However, the use of increasing levels of electronic equipment by business is causing a phenomenon called “harmonic distortion” on the UK electricity supply network. Harmonic distortion is caused by non-linear loads on the electricity supply system, such as personal computers, lighting systems, switch mode power supplies and variable speed drives.
Regulation ER G5/4-1, published by the energy networks association (ENA) is the UK’s instrument to control this distortion and to assist compliance by business with the harmonised network standards such as the European EN50160 (it is important to note however that the UK measures are more severe than in the rest of Europe).
ER G5/4-1 which was first published in 2001 and subsequently updated in November 2005, is the UK’s attempt to control harmonic distortion back onto the supply network and is the updated version of the earlier ER G5/3 which was originally published in 1976. Ironically, many of those businesses affected by power quality issues remain unaware of the original regulations let alone the updated version which are far more stringent.
The updated regulation is far more onerous than previous regulations and specifies voltage and current limitation to which all industrial sites in the UK must comply in a three stage approach which takes into account different sizes of installation. Stage 1 applies mainly to small commercial installations supplied from the public low voltage network. Most industrial sites are typically assessed under Stage 2. Industrial sites of large users may fall under Stage 3 which applies for incoming supplies taken at 33kV and above.
Excess harmonic distortion on a site can lead to two types of problem. Firstly, ER G5/4-1 compliance issues which can ultimately result in disconnection if remedial measures are not taken. More often than not, electricity users are not familiar with compliance issues and attempts by a company to achieve compliance with ER G5/4-1 can consume huge resources of time and money. I have personal experience of a number of installations where compliance issues have been tackled badly and the remedial measures have been more costly than early preventative considerations. One example involved a company foregoing a £50k investment in preventative measures that could have saved a small food and beverage company in the North of England around £1m – a figure which was later spent on mandatory remedial issues to correct the problem.
Secondly there are a number of practical issues for end users involving power frequency harmonic distortion that can cause often hidden problems which can include:

The need for businesses and consumers to become more energy efficient and cut energy bills is making smart energy meters an increasingly attractive solution for managing energy use. Alan Roadway from ABB, explains what’s possible with smart meters and outlines some of the benefits they can bring for domestic, commercial and industrial users.

Spiralling energy prices and government imposed initiatives and targets for improving energy efficiency are making both consumers and businesses ever more aware of the amount of energy they are using. Part L of the UK Government’s Building Regulations Act encourages accurate measurement of energy consumption. For businesses and industrial end users in particular, the challenge to date has been to identify the most appropriate way to fulfil this obligation. The consensus of opinion is smart meters are increasingly providing the answer. These meters provide users with the technology to gain an immediate and accurate picture of their energy use which can be usefully employed to encourage a change energy consumption behaviour.
The underlying rationale behind Part L is that if users are made responsible for monitoring their energy consumption, they will take more action to reduce their usage and employ more energy efficient practices. To date, however, it has not been easy for either consumers or businesses to do this. If the home or building owner wants to get a better idea of their next bill, some complicated maths and knowledge of multiple tariff rates is required.
Energy bills for most buildings are either the result of a meter reading by the supplier, or more commonly, are based on an estimated reading made as the result of the meter reader being unable to gain access to the meter. According to Energywatch, at least 7 million domestic customers receive estimated bills, which can result in inaccurate charges to the customer and affect the ability of energy suppliers to maximise their revenue collection.
Smart metering technology offers a solution, with meters able to show the kWh consumption figure on an LCD screen.
For users, the benefits include being able to monitor consumption levels at different times on a regular basis, helping to identify trends. This particularly benefits SMEs, as they are able to get a more accurate idea of their energy consumption before their bills arrive, and be able to take steps to try to minimise future energy usage.
Another key benefit of smart meters is that there is no need for them to be physically visited by a meter reader. Depending on the meter’s capabilities, data can be collected remotely, using bluetooth, a pulsed output or wi-fi connectivity. This would be particularly beneficial when collecting domestic meter data, as homeowners are often not at home to provide access.
More sophisticated smart meters can also be connected to the internet, making it possible to include tariff control functionality. This could potentially enable consumers to switch between tariff rates according to normal or peak periods or to switch between tariffs offered by different suppliers. For businesses in particular, this provides the ability to better manage energy costs by being able to monitor the effect of existing practices at different times of the day.
Furthermore, by connecting smart meters to an Ethernet, business users are able to monitor spending at different office locations, enabling them to identify areas of excess consumption, and encourage best practice schemes across different sites.
According to Energywatch, the estimated cost of conducting a wholesale installation of smart energy meters into just domestic properties in the UK is approximately £86m. This is on top of the £800million a year already spent on replacing, installing, maintaining and reading existing meters. Energywatch is encouraging the installation of smart meters as part of suppliers’ existing replacement programmes, growing the base of installed meters gradually. However, debate continues as to who should bear the cost of installing smart meters into homes and other buildings and facilities around the UK.
Utilities argue it would be difficult for them to recoup the costs of installing the meters due to the de-regulated nature of the UK utilities industry, where consumers can move easily between suppliers. This makes it harder for suppliers to pass on the cost of installation to homeowners who can switch to a competitor after having a smart meter installed.
In Europe, the adoption of smart meters is greater as competition is less intense and government measures and intervention have helped encourage installations.
However, it can be argued having smart meters installed into consumers’ homes may actually increase trust between consumers and their energy supplier, as they would be able to better understand the information displayed by their meter and thus have a more accurate picture of their costs.
For utilities, there is also the prospect of maximising their revenue collection through being able to more accurately bill customers based on actual, rather than estimated, energy consumption. For businesses, the case for installing smart meters is based around cost versus benefits. The benefits, in terms of reduced energy costs, appear to outweigh any short-term costs involved in installation. Smart meters will enable businesses to invest in technology that will help reduce consumption in the long-term, by providing accurate measurements of energy use, enabling businesses to act upon the instant information supplied. Commercial building owners can also benefit, as they will be able to get separate readings for different occupants, and monitor their consumption levels accordingly.
ABB offers a range of energy metering equipment and can provide advice on which meter will be the most suitable for a specific facility. The company can also provide support to ensure businesses get the most out of the meter’s capabilities to help with cutting their energy consumption levels.